Warranty Claims

If anyone requires a warranty service for Turbo Air products which are under warranty period (2 or 3 years depending on the model and date purchased), please lodge a service call through the form below. Turbo Air Inc has been the sole importer of Turbo Air since 2019 and is obligated to provide quality of warranty services when it comes to breakdown.

When it comes to warranty services, it is crucial to provide details for immediate rectification: model number, serial number, and issues. These codes can be found inside units. There is a blue or white sticker contains the codes. Please describe any issue in details (e.g., a chiller is not cold – the setting temperature 2’C, but the current temperature is 15’C).

*There were customers purchased Turbo Air products through different routes or products are out of warranty, please fill the form below, so Turbo Air Inc’s service team can contact for consultation/rectification.