Terms And Conditions
3 YEAR WARRANTY (Products purchased after January 24, 2022 and paid the 2022 pricing)
2 YEAR WARRANTY for units purchased prior to January 24, 2022.
All claims for parts or labour must be made directly through Turbo Air.
All claims should include model number of the unit, the serial number of the cabinet, proof of
purchase, date of installation, and all pertinent information supporting the alleged defect.
In case of compressor replacement under warranty, either compressor or compressor tag must be
returned to Turbo Air along with above listed information.
Failure to comply with warranty policies will result in voiding claims.
Three Year Parts & Labour Warranty
Turbo Air warrants all new refrigerated components, the cabinet, and all parts, to be free from
defects in materials or workmanship, under normal and proper use and maintenance service as
specified by Turbo Air and upon proper installation* (indoor building only) and start-up in
accordance with the instruction packet supplied with each Turbo air unit.
Turbo Air’s obligation under this warranty is limited to a period of two(2) year from the date of
original installation or twenty-seven (27) months after shipment date from Turbo Air for
cabinets purchased prior to January 24, 2022 or three (3) year from the date of original
installation or thirty-nine (39) months after shipment date from Turbo Air for cabinets purchased in
2022 pricing, whichever occurs first.
Any part covered under this warranty, that are by Turbo Air to have been defective within the
time frame outlined above is limited to the repair or replacement, including labour charges, of
defective parts or assemblies. The labour warranty shall include standard straight time labour
charges only and reasonable travel time, as determined by Turbo Air.
(*Installation in unstable, mobile, and enclosed area is not considered as proper installation
and the warranty will be voided. e.g. Installations in food vans or food trucks but not limited to
these sites will make the warranty void. A limited warranty for these improper installations
will be considered on application.)
(Installations in restricted access areas such as Airports and islands will incur extra fees due
to excess time consumed or extra costs involved in getting access.)
What is Not Covered by This Warranty
Turbo Air’s sole obligation under this warranty is limited to either repair or replacement of parts,
subject to the additional limitations below. This warranty neither assumes nor authorizes any
person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TURBO AIR IS NOT RESPONSIBLE FOR ECONOMIC LOSS;
PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, LOSSES, OR DAMAGES ARISING FROM FOOD OR PRODUCT
SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION
WARRANTY IS NOT TRANSFERABLE; this warranty is not assignable and applies only in favours
of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER
SHALL VOID THE WARRANTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR LABOR COVERAGE
FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE
UNIT. Turbo Air will not be held responsible for the following external factors: ALTERATION,
NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION,
FIRE, FLOOD, ACTS OF GOD, OR IMPROPER ELECTRICAL CONNECTIONS. TURBO AIR IS
NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED
COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF
EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT. NO IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THE
FOREGOING WARRANTIES ARE EXCLUSIVE AND EXPRESSLY GIVEN IN LIEU OF ALL
OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY. THERE ARE NO
WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
All coverage provided within this warranty is applicable only to Australia, limited parts only warranty
in Northern Territory and Tasmania. Turbo Air is not responsible for any warranty claims made on
products sold or used outside of Australia.
Terms And Conditions